Shipping policy

Shipping Policy

Thank you for shopping with Aveline Studio. We are committed to providing a smooth and reliable shopping experience from checkout to delivery.

Order Processing

All orders are processed within 1–5 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

During high-volume periods, promotions, or holiday seasons, processing times may be slightly extended.

Shipping Timeframes

As a dropshipping store, products may be shipped from different international warehouses depending on supplier availability and customer location.

Estimated delivery times:

Australia: 7–15 business days
United States & Canada: 7–18 business days
United Kingdom & Europe: 7–18 business days
New Zealand: 7–15 business days
Rest of World: 10–25 business days

Please note that these are estimated delivery times only and may vary due to customs processing, carrier delays, weather events, or peak shipping periods.

Shipping Costs

Shipping rates are calculated at checkout based on your location and order size.

From time to time, Aveline Studio may offer:

Free shipping promotions
Flat-rate shipping
Discounted express shipping offers

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information where available.

Please allow up to 3–5 business days for tracking updates to appear in the carrier’s system.

Multiple Packages

As products may come from different suppliers or warehouses, your order may arrive in separate packages and at different times.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer.

Aveline Studio is not responsible for delays caused by customs clearance processes.

Incorrect Address Information

Please ensure your shipping address is correct before completing your purchase. Aveline Studio is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us immediately at [your support email] and we will do our best to assist before the order is dispatched.

Lost or Delayed Parcels

If your parcel appears lost or significantly delayed, please contact us at [your support email] and we will work with the shipping carrier to investigate the issue.